IT Engineer

Greater Manchester, Swinton, United Kingdom

Full Time

Mid Level

IT Engineer

Location: Swinton, Manchester (on‑site)
Department: Information Technology
Reports to: Service Delivery Specialist
Hours: 37 hours per week (10am–6pm onsite, with flexibility)

The opportunity

Luxfer MEL Technologies is looking for a motivated IT Engineer to join our Information Technology team in Manchester. This role is ideal for a self‑starter who enjoys hands‑on IT work, takes ownership of problems, and is keen to develop their career in a secure, regulated, and technically interesting environment.

You’ll provide first and second line support across both office and manufacturing environments, helping ensure our IT services are reliable, secure, and compliant. Alongside day‑to‑day support, you’ll contribute to continuous improvement of our IT services, processes, and user experience.

What you’ll be doing

Providing first and second line IT support for hardware, software, and user issues
Troubleshooting and resolving incidents efficiently, escalating where appropriate
Supporting users with systems, policies, and procedures across office and production environments
Administering user accounts, permissions, and access controls
Installing, configuring, and supporting workstations, meeting room technology, network equipment, and cabling
Supporting endpoint management, monitoring, and security platforms
Carrying out routine system maintenance, monitoring, and health checks
Maintaining accurate asset registers, service records, and technical documentation
Creating and maintaining knowledge base articles and standard operating procedures
Providing remote support and occasional travel to US facilities when required
Managing authorised access to CCTV systems and recorded footage in line with company policy, data protection, and audit requirements
Actively contributing to improvements in IT services, processes, and user experience

What we’re looking for

We’re looking for someone with the right mindset as well as technical capability. You don’t need to tick every box on day one — we value curiosity, integrity, and a willingness to learn.

5 GCSEs (or equivalent) at grade C/4 including English and Mathematics
Formal IT qualification or equivalent hands‑on IT experience
Experience supporting Windows desktop environments and Microsoft Office
Customer‑facing IT support experience
Strong troubleshooting and diagnostic skills
Clear written and verbal communication
High levels of discretion when handling sensitive or security‑related information

Working knowledge of:

Microsoft Office 365 Eco System and service Provisioning
Exchange, Teams, Sharepoint, Intune, Entra ID Licensing management.
Networking fundamentals (TCP/IP, DNS, DHCP)
Active Directory, Windows Server and Group Policy
Endpoint security principles and threat awareness
Windows Autopilot and OS deployment

Working pattern and flexibility

37 hours per week
On‑site working required (10am–6pm)
Flexibility to support incidents or maintenance outside standard hours when needed
Occasional travel to the United States may be required; the role supports confidential and security‑sensitive work

Our values

This role requires a strong commitment to Luxfer’s core values: Customer First, Integrity, Accountability, Innovation, Teamwork, and Personal Development.

We’re looking for someone who will live these values day‑to‑day — supporting colleagues, taking ownership, and continuously improving how we work.

Why join Luxfer?

Competitive salary and benefits package
A stable, technically challenging environment with real‑world impact
Exposure to both corporate and manufacturing IT
Opportunities to build breadth and depth in your IT skillset
A team that values professionalism, improvement, and developing people
A role where initiative is encouraged and recognised

If you’re proactive, reliable, and ready to take the next step in your IT career, we’d love to hear from you.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. If you wish to request that your application be considered under the terms of our Guaranteed Interview Scheme, please explicitly state so in your CV and / or accompanying cover letter.

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Luxfer MEL Technologies - UK

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Luxfer MEL Technologies is a world leader in the development, manufacture and supply of magnesium and zirconium based products and services.

Here, you will have the chance to work with some of the finest professional minded people and will have the support and training to develop yourself to the highest levels within a world leading company, contributing to our continued growth and success.

IT Engineer

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